1. Introduction to Planned Giving
Planned giving (legacy giving) refers to donors making charitable gifts through their estate or long-term financial plans. These gifts often provide transformational support and strengthen your organization’s long-term financial resilience.
Why Planned Giving Matters
- Creates a pipeline of future support
- Offers donors a meaningful way to express their values
- Strengthens long-term sustainability
- Has one of the highest ROI of any fundraising strategy
2. Building Internal Readiness
A. Secure Organizational Buy-In
Highlight to leadership and the board that legacy giving supports financial sustainability and aligns with strengthening future mission impact.
Tip: Keep in mind your board will often be a great source of feedback and testing for the program.
B. Designate a Program Lead
While this is typically assigned to the Development Director, this may be a development staff member, executive director, or trained board volunteer. What matters is accountability and consistency.
C. Establish Key Policies
- Gift acceptance standards
- Recognition/Legacy Society practices
- Procedures for documenting, recording, and stewarding planned gifts
D. Set Realistic Goals
Use 12- to 24-month activity goals such as:
- Number of donor conversations
- Number of prospects identified
- Number of bequest intentions secured
- Outreach and stewardship milestones
3. Core Tools & Infrastructure
A. Essential Tools
- Donor CRM for tracking conversations and commitments
- It is crucially important to ensure that the CRM is being used and that Development team members are trained on the tools and resources available
- Email and print communication templates
- Educational materials and opportunities for donors
- Website section dedicated to planned giving
- An overview of legacy giving
- Donor stories
- Sample bequest language
- Instructions for next steps (advisors, online tools, etc.)
B. Professional Partners
- Estate planning attorneys
- Financial advisors
- Community foundations
- Trust Resources - Bank/trust departments
- Insurance Providers (or your financial advisor)
- Charitable Gift Annuities (if applicable)
C. Technology-Assisted Solutions
Integrate simple pathways for donors to complete an estate plan or update beneficiaries via online will/trust platforms (e.g., “online estate planning tools such as FreeWill, Trust & Will, or similar platforms”).
4. Identifying & Prioritizing Prospective Legacy Donors
Strong Planned Giving Prospects Include:
- Long-term, consistent donors
- Recurring monthly donors
- Former board members and volunteers
- Donors without direct heirs or whose heirs are financially secure
- Individuals with strong mission alignment
Practical Prospecting Steps:
- Analyze your donor file for loyalty indicators.
- Add a legacy question to donor surveys and reply devices.
- Segment your top legacy prospects for proactive outreach.
- Build an initial priority list (Top 25, Top 50 prospects).
5. How to Talk to Donors About Planned Giving
A. Focus on Values, Not Death
Use phrases like “create a legacy” or “support future generations of impact.”
B. Introduce the Topic Early
Normalize planned giving as part of your broader relationship-building process.
C. Ask Open, Values-Based Questions
Examples:
- “What impact do you hope your support will have in the future?”
- “Have you considered ways your values might live on through your giving?”
- “Does your estate plan include any charitable priorities?”
Resource: Russell James: https://www.youtube.com/watch?v=bEt8hsdTIo4
D. Reassure Donors about Organizational Strength
Discuss:
- Long-term mission stability
- Governance, Investment Strategy and financial health
- Clear stewardship practices
- Share your strategic plan (if applicable)
E. Keep Language Simple
Use “gifts in a will,” “beneficiary designations,” “estate plans,” instead of technical terms.
6. Making Legacy Giving Easy for Donors
Provide Simple Tools and Steps:
- Estate planning readiness checklist
- Sample bequest language
- Easy ways to designate beneficiaries on accounts
- Contact information for trusted estate advisors
- Access to online will/trust creation tools
Offer Next-Step Guidance:
- How to update an existing will
- How to notify the organization of a gift intention
- How to document restrictions or preferences
7. Marketing Your Planned Giving Program
A. Ensure Year-Round Visibility
- Add planned giving to newsletters, emails, and acknowledgments
- Include a “Ways to Give Through Your Estate” page on your website
- Share stories of legacy donors and their impact
B. Leverage Seasonal Opportunities
Estate Planning Awareness Week (each October)
- Host a webinar or Q&A with an attorney
- Share educational content on estate planning basics
- Run a small campaign encouraging supporters to create/update their plans
C. Use Storytelling Effectively
Highlight:
- Donor motivations
- Values alignment
- Long-term program or mission success enabled by legacy gifts
8. Stewarding Planned Giving Donors
A. Acknowledge Intentions Promptly
Personal thank-you messages, handwritten notes, or a call from leadership.
B. Offer Legacy Society Membership
May include:
- Annual appreciation events
- Special updates
- Recognition in publications (if donor opts in)
C. Maintain Regular, Warm Communication
Legacy donors should feel like insiders—not a separate category.
D. Periodically Confirm Gift Details
Ensure clarity of donor wishes, restrictions, and recognition preferences.
9. Quick-Start Checklist (Copy/Paste Into Your Internal Plan)
Program Setup
☐ Secure leadership and board buy-in
☐ Establish gift acceptance and recognition policies
☐ Assign a program lead
☐ Create planned giving webpage
Prospecting
☐ Identify loyal long-term supporters
☐ Segment top prospects
☐ Add legacy questions to surveys and reply cards
Outreach & Marketing
☐ Add planned giving PS in newsletters/email signatures
☐ Develop donor stories
☐ Create annual marketing calendar
☐ Plan Estate Planning Awareness Week content
Stewardship
☐ Launch/update Legacy Society
☐ Create stewardship touchpoints
☐ Track intentions and follow-up steps in CRM
We hope you have found this Planned Giving resource to be helpful. Pursuing a planned giving strategy today can help your organization sustain its success long into the future.
For more information or to setup a consultation with Farther please visit our website at https://www.farther.com/institutions or contact our Institutional Director, Aaron Sheklin at aaron@farther.com